Shipping Policy

At Vrattos, we are dedicated to providing exceptional shipping services to our customers within the United States. As part of our commitment to customer satisfaction, we offer free shipping on all orders delivered within the contiguous United States.

Shipping Coverage:

Vrattos exclusively caters to the United States and Europe market and extends our free shipping services to all locations within the contiguous United States.

Order Processing and Delivery:

Upon order confirmation, Vrattos endeavors to process and dispatch shipments within 24 hours. Our standard shipping duration typically ranges between 3 to 5 business days. For customers seeking expedited delivery, we offer additional express shipping options, with costs varying based on specific requirements.

Shipping Methods:

To ensure efficient and reliable delivery, we employ reputable shipping carriers such as UPS, FedEx, and USPS. The selection of the shipping method is tailored to the contents of your order and the designated delivery address.

Order Tracking:

Customers can easily monitor the status of their orders with our order logistics tracking number. If you need any assistance, our customer service team is ready to support you.

Shipping Insurance:

To safeguard your purchases during transit, Vrattos provides shipping insurance for all orders. In the event of damage or loss during shipping, we will promptly facilitate refunds or replacements to ensure your satisfaction.

We hope this shipping policy provides clarity and assurance regarding our commitment to delivering your orders promptly and securely. Thank you for choosing Vrattos for your lighting needs.